Observations:
298 new patients in
367 patients leaving
Patient flow ratio = 1:1.23
Dentist adjusted prod = 380,000
Hygiene adjusted prod = 76,000
Hygiene is 20% of the practice
Hygiene shows 11% of their production in interceptive
periodontal therapy
Dentist shows moderate "scope" of treatment
A rough estimate shows the need for 32 hygiene hours per
week
Conclusions:
Assuming a rise in overhead, expansion for the practice
at this time and an associate transition would not be
recommended. The practice has reached a plateau. Consolidating
patient records MAY be an option. Consolidating records
(practices) could boost patient flow to the point of expansion.
Recommendations:
Your new patient vs. leaving patient number should be
a 2:1 margin to be considered healthy and growing. Particular
attention should be given to this area of the practice
immediately. Once the 2:1 margin is achieved, hygiene
production should rise to near 33% of office production.
This would be considered healthy. A hygiene masters program
to boost interceptive periodontal therapy within the hygiene
department is recommended. This too will drive hygiene
production toward a healthy mark. |