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Telephone Techniques
You'll learn phone scripts to overcome last minute cancellations, objections and scheduling obstacles. This report is a VALUABLE teaching tool to improve telephone courtesy and finesse.

 

 

 

 

 
Please check "yes" or "no" for each question
Yes No  
1. Have you had employee turnover in the past 18 months?
2. Has conflict between employees caused turmoil in the office?
3. Has your production leveled off or declined?
4. Do you have empty treatment rooms and holes in the schedule that go unfilled?
5. Is less than 33% of your hygiene production for perio treatment?
6. Do patients have to wait more than 3 weeks to get an appointment?
7. Are hygiene salaries more than 33% of their production?
8. Are less than 45% of the monies collected per day being paid at the time of patient dismissal?
9. Are you discouraged by not receiving the profit you feel you deserve?
10. Are your gross salaries more than 20% of practice income?
  Are you a: Specialist General Practitioner
     
    Name:
    Office Phone:
    Home Phone:
    Email:
    Address:
    City:
    State:
    Zip:
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