“Sometimes as Dentists, we tend to be autonomous to a fault, never wanting to reach out and ask for help. I took the leap of faith and called MM after becoming frustrated with openings in my schedule and failed appointments that occurred despite our efforts.

MM gave us a prescription for success and we never look back. The numbers have definitely improved, patient retention is up, and we are working as a team toward a common goal. We are now taking steps toward reaching our true potential and actually enjoying the ride.”

Dr. Mark Jensen

Thomas Ryan, DDS
Columbus, Ohio

“I choose McKenzie Management because of their ability to develop systems in the office that coordinated and established a smooth harmonious flow between the front desk and the back, in the clinical area. They increased our productivity dramatically between the range of a high 40% to a low 50%. We all felt like a unified harmonious team and I owe it all the McKenzie Management Company’s ability to create that environment for us.”

“The consulting was done with my wishes in mind. The consultant listened to me and developed systems for my desired way of practice. It was not a ‘cookie cutter’ one system fits all types of consulting. I also do not hesitate to contact her with any questions or concerns I have, even today. She told me, ‘Once an MM client; always an MM client.’ I enjoy having that security. “

Dr. Jeffery D. Stahly

Mark Gardner, DDS, MS
Batesville, Indiana

My experience with McKenzie Management was everything they promised and more. By the second day my personal consultant knew as much about my practice as I did. By the third day she knew more than I ever have. We have a great team that has accomplished a great deal, and we have a lot of excellent systems in place but I was amazed at the quantum leaps we had missed.

I look forward to each new day with my team, and what we will accomplish today that will create the tomorrow that I want. I am happy again because I feel in control again. I see that all of the problems I hired McKenzie Management to help me with will be solved. I am happy again because I understand my role in my “multi-million dollar corporation” much more clearly. I understand the roll role of each of my team members clearly. They understand their rolls role and are happier. I am happiest to have my feelings of fear for the future of my practice diminishing daily, and being replaced by confidence.

I am looking forward to having my finger on the pulse of my practice again. I am looking forward to my goals with enthusiasm once again and it is great! Thank you.

“I had a gut feeling I could benefit from a practice consultant, but I was reluctant to hire one for my practice. I thought a business degree and corporate experience was all I needed for success. I’m glad I went with my instinct and called McKenzie Management.

I heard they were the best, and now I know it. My investment in McKenzie Management had not only paid for itself by the second month, the systems put in place continue to pay dividends. I can recommend them without hesitation.”

Dr. Frank Clayton

Howard Farran, DDS, MBA, MAGD
Phoenix, Arizona

“Mckenzie Management is probably the best thing that ever happened to my practice. I can say that I have had my practice for 17 years – about 7 years out of school and I thought I knew everything. I had McKenzie Management come into my office, and I absolutely have always credited them for taking my office from doing one hundred thousand a month to two hundred thousand a month.”

Dr. Robert White
Paris, Texas

Words cannot express my profound appreciation to McKenzie Management. You were AWESOME.  I especially thank you for your help with my staffing issues…..and willingness to go the “ extra mile” with me to try and understand my thinking on several points with the staff.  

We produced 9K over our monthly goal 30 days after you were here! Thank you McKenzie Management!

Dr. Larry Levin
Providence, Rhode Island

Sally,
I was thinking the other day of the best business decision I have made in my 26 years of practice. Was it going computerized in 1989? No! Was it buying an intra-oral camera in 1990? No! Those were great decisions, but by far the best one was hiring McKenzie Management to oversee my practice. That decision has paid and continues to pay huge dividends in production, collection and all systems. Thanks so much!

Scot Mardis, DDS
TerreHaute, Indiana

Following your visit to my office in the late 80's, my practice is producing way over 100% from that time with 55% overhead. With some fine tuning, I know we have room for growth. Thanks for all you have done for my practice and my personal life. Your management assistance has allowed me to live a high quality life all these years and spend quality time with my family. I just wanted you to know that you are not just a practice management consultant. What you do for our professional lives ripple affects the quality of our personal lives as well. Looking forward to working with you again.

“In the 8 months since you were here, we have realized a 25% increase in production and a 30% increase in collections.”

Douglas A. Carmical, DDS, PA
Rogers , Arkansas

“Sally … the consultant [you sent] really seemed to have a grasp of our situation from the minute she got off the plane. She then collected data, and presented her ideas for reaching my goals in a way that was not confrontational, but constructive.”

James C. Vogler, DDS
Dansville , New York

“While it is never easy to put your practice and ego on the line, I feel no regrets in bringing McKenzie Management into my practice. I now have a set of guidelines to help improve our performance on a monthly basis. The staff is now more involved in improving production, collections and solving problems. They operate more like a team than before and are holding each other more accountable for their actions. Ideas are now more free-flowing than ever, solutions are being offered instead of just complaints. Your program provided me with the tools to better manage my practice and to increase our growth at an even faster rate than before.”

Dr. Harold Bean, DDS
O’Fallon, Illinois

“We wanted systems and accountability in our office, and your consultant delivered. McKenzie Management was really a good match for us. Thanks.”

Troy Bartels, DDS
Jonesboro , Arkansas

“We owe you a HUGE debt of gratitude for what just happened here this week. Your enthusiasm and energy spilled over onto our entire dental team! Their willingness to listen and take part seemed in large part due to your ‘validity’– you truly speak our language and understand our various situations. It is our great pleasure to have you on board as our facilitator, coach, and cheerleader – you are truly amazing.”

Roy D. Pressler, DDS
Wadsworth , Ohio

Having McKenzie Management evaluate my dental practice is one of the best business decisions I have ever made. Within 24 hours I was able to recover the cost of the fees, boost my production and make some business choices that have saved money every year since the on-site evaluation. I honesty feel like I have a "team" now with structure and job descriptions that clarify the goals and mission statement.

I highly recommend McKenzie Management to all dentists whether just starting out or in practice for years! I now work smarter NOT harder!

Michael W. Long, DDS
LaQuinta , California