Hi Sally,
I’m trying to decide who I should hire for my front desk manager. I just purchased two of your on-line employee tests and I tested both of the ladies I thought would be great for the position and now I don’t know what to do.

 

The test showed a better match for Susan who doesn’t have such great references, a history of changing jobs and less experience. But, I had her go on a lunch date with my staff and they loved her. The other applicant, Janet, had glowing references from 3 dentists. I loved her on a working interview and she has a history of staying on the job. The last doctor she worked for said that he didn’t want her to leave and that she was the greatest employee he had! I am so confused! I just want to hire the right one and not have a bad situation. Any insights?

 

Thanks you,
Karen

 

Dear Karen,
Thanks for your email. Well….my first reaction is that “my” test on my web-site, www.mckenziemgmt.com
which I am assuming you are referring to, illustrates the best applicant based on personality
type and ability compared to other peak performers in the industry. However…..it doesn’t test on
job longevity. It’s rare to get a dentist to give a reference. However……if the dentist is a male
and the applicant a female…I suppose there is always a possibility that the two had more than
a working relationship! But the fact that Janet had glowing references and your “gut” told you
on the working interview that it was a “yes” and she has a history of job longevity (high points with me), I would probably pick Janet.
Good luck,
Sally

Leave a Comment