4 Reasons Why Your Practice Needs Job Descriptions
I often wonder why it is that some dental employers are so reticent to create job descriptions for employees, while others can’t imagine trying to operate effectively without them. Most often, those that don’t have them are largely convinced that job descriptions in their practices really aren’t necessary. Why? The typical response usually goes something like this: "Well, 'Jane' and 'Ellen' know what needs to be done and they just split those responsibilities evenly." Doesn’t that just sound so nice, and wouldn’t it be great if every office could be so fortunate?
Reality check: These doctors are dreaming and it will soon become a nightmare, guaranteed. In virtually every practice in which job descriptions do not exist, doctors assert that they don’t need them. Then we start to dig below the surface and evaluate why accounts receivables are high, why there is this current of tension and uneasiness that is percolating through the corridors, why the schedule has the team frantically racing to the finish line one day only to be parked in the starting gate the next, and the list goes on. I’d like you to consider four outcomes that job descriptions can enable you to achieve:
4. Peace and Harmony
3. Vision and Direction
2. Accountability and Leadership
1. Money and Freedom
With job descriptions you begin to build the framework for peace and harmony in the practice, as well as buy into the vision and direction that you, the doctor, have set forth. From there, accountability and team leadership can take root, and the practice can flourish.
If you want to discuss how you or your team can improve accountability, call me at (877) 777-6151 or email Gene@mckenziemgmt.com to explore the possibilities.
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