BOSS Is Not A Four-Letter Word
Running a dental practice is becoming more high pressure and the workforce is becoming more high maintenance. This calls for strong people-management skills. As CEO of your company, you need to step up and be the boss. That's the job, no ifs, ands or buts. The sooner you recognize it the better. Being the boss entails certain responsibilities which cannot, under any circumstances, be delegated.
Remember, you have the ultimate authority in your office. You may be tempted to rationalize the responsibility away, deferring to your Office Manager as the one who “handles employee matters.” Before you do, consider the word rationalize - the ability to “ration lies.” You can come up with all kinds excuses of why you can’t be the boss – not enough time, you need to do dentistry not manage people, you’re planning to get around to it this year, etc. etc. In truth you may be feeding yourself small doses of lies every day to the point that you convince yourself not to act because you don’t like the thought of being the boss. Not feeling up to the task? You're not alone. For many, the greatest hesitation about becoming the boss is the fear of being seen as incompetent. Frequently people feel unprepared for the responsibility.
The boss’ job is to make sure everything goes right. Behavior is what drives performance and you have 100% control over the actions you take. By learning and practicing some simple techniques you can become the kind of boss your employees need you to be.
Observe More, Never Assume
Ask For Direction
Put Your Ego Aside
Be Supportive Yet Firm
Filter Issues For Them
Boss is not a title, nor is it a dirty word. It’s something you develop. With practice you can expand your skills and become the kind of boss that employees appreciate… and your practice deserves.
The potential to become a better boss is well within your capability! Contact Dr. Haller at firstname.lastname@example.org.
Dr. Haller provides training for leadership effectiveness, interpersonal communication, conflict management, and team building. If you would like to learn more contact her at email@example.comInterested in having Dr. Haller speak to your dental society or study club? Click here.
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