5 Steps to More Effective Meetings
For too many dentists, staff meetings are viewed as a hopeless waste of time in which production is sacrificed. They are intended to be effective, information sharing, problem-solving opportunities. But any number of things can turn a potentially successful meeting into a disaster, including lack of an effective agenda, lack of ground rules, clashing personalities, turf wars and more.
Take five steps and ensure that your next meeting is the first of many great meetings to come.
Number 1 - Establish Ground Rules
Post these where everyone can see them at every meeting. In addition, ask a member of the team to read them aloud at the start of every meeting, at least early on. Don’t let people slide - gently remind offenders of the rules from day one.
Number 2 - Keep the Group Focused
Number 3 - Control the Meeting
Number 4 - Facilitate
Let me explain. During discussion, it’s natural for other important issues and good ideas to emerge that require further exploration. These items are posted on the wall in the “parking lot.” This helps everyone to stay focused on the discussion at hand, not just their pet issue. They know that the matter will be taken up later in the meeting before the group adjourns or it will be included on the agenda for the next meeting.
Number 5 - Identify and State Your Action Items
With a little planning and preparation, meetings can be highly effective information sharing and problem solving sessions. It’s a matter of practice and commitment.
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