Tips to Improve Your Team and Grow Your Bottom Line
Building a successful dental practice goes way beyond just perfecting your clinical skills. It’s also about relationships, whether those relationships are with your patients or your team members. Unfortunately, if your team is struggling, those important relationships are likely strained – keeping everyone from meeting his/her full potential.
Practices who have weak teams also deal with significant practice inefficiencies, mismanagement, endless frustrations and low team morale. And of course, all these problems eat into your productivity and bottom line.
Taking steps to make your team stronger can help turn this around. Motivated team members will be happy to come to work each day, doing their part to move the practice forward. Revenues will begin to rise and patients will start to notice the difference, making them more likely to stay loyal to your practice and even to refer.
So what can you do to strengthen your team? I’ve put together a few tips to help get you started.
Give Them a Reason to Excel
Instead of giving out raises just because, I suggest you base bumps in pay on performance measurements. Make it clear under what circumstances raises will be given and what each team member needs to do to earn them. Sit down with employees to talk about practice goals and individual goals, and provide regular feedback so they know how they’re doing. Trust me, your team members will be much more driven to improve performance, and they’ll probably even find their jobs more rewarding.
Build a Team of CEOs
- What would you do if you were me?
Take their answers seriously and show that you value their opinion. This will go a long way in boosting confidence, while also giving you valuable insight that can be used to make practice improvements.
Provide Proper Training
And don’t forget to provide training when you incorporate new technology into your practice. Team members will be more confident in their roles and more productive, boosting your bottom line.
Create Detailed Job Descriptions
Keep Team Members Happy
This type of communication will help prevent conflict, but keep in mind it can’t be avoided completely. When it does happen, work with the employees involved to come up with a solution as soon as possible. As much as you might want to, never ignore conflict. If you do, tensions will build, lowering productivity and likely costing you patients.
Know When It Isn’t Right
A strong team will lead to a profitable practice. Follow these tips and you’ll be well on your way to developing a solid team that will help you grow your practice.
For additional information on this topic and more, visit my blog: The Lighter Side
Interested in speaking to me about your practice concerns? Email firstname.lastname@example.org
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