McKenzie Management, Inc.
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July 8, 2002
For a FREE
Assessment of Your Practice by Sally
This issue is sponsored in part
- A full service, in-office dental management
consulting company specializing in the business,
clinical,and hygiene areas of practices
nationwide.You can find McKenzie Management at http://www.mckenziemgmt.com
- More than 30,000 healthcare practices nationwide use
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Log onto http://www.dentaltown.com
- Make Your Practice Profitability Soar! SoftCare
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Lares' PocketPro Lasers
is easy to learn and offers a quick and dramatic return
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- Finances, via lease or loan, dental and
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- Allow InForms to
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McKenzie's Weekly Management e-Motivator---Issue #19
Make Employee Loss Your
The room is spinning. Your limbs feel like
concrete. Betty - the very best - has just handed you a news
flash. She is retiring. Betty has been your office manager for 12
years, and she's decided she would rather hang out with the
grandkids in Arizona than manage your accounts receivables. Even
though you knew this day would come, you refused to allow
yourself to think about it. The ol' "I'll deal with it when
I have to" strategy. Now the day of reckoning has arrived
and your intestinal fortitude is going to be on trial for the
next several weeks. Roll out the bulk supply of antacid; it's
time to begin the search for Betty's replacement.
How am I going to replace Betty - the very
best? you pant. She didn't even have a job description. She just
knew what needed to be done and took care of it. Well you've
either been darn lucky, Doc or you've just let Betty call the
shots whether you agreed with them or not. Consider Betty's
departure as an opportunity to create the position you want this
to be. Even if Betty has been great, you can take steps to make
sure her replacement is even better. Yes, it will take an
investment of your time but the payoff in hiring the right
employee for your practice is huge.
Sally's Recommended Actions
- Develop a job description. Before you
begin looking for a new employee, define the job they will be
doing. The job description assures that you will know what
skills the new hire must have. It also helps to sell the
- Write a job description that outlines the
specific duties and responsibilities of the job.
- The job description should include the
job title, a summary of the position and its responsibilities,
and a list of job duties.
- Consider including the days and hours the
employee will be expected to work, benefits provided, such as
vacation, insurance, paid holidays, etc.
- Give each applicant a copy of the job
description prior to the interview. This will help answer many
questions the applicant should have.
If you know exactly what you want in the
position, you will be much less likely to just settle for what
you think you can get. Job descriptions define both what you need
and what you want in a particular position.
Want to learn more about REVIEWING
RESUME'S ? You'll find it in
to Hire the Best Dental Employee" - click
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Copyrights 2002 McKenzie Management
- All Rights Reserved.