Sally
McKenzie's Monday Morning Management Memorandum
#5
Print this Memorandum, distribute to your team, discuss at your morning meetings!
April 1, 2002
WEB: | http://www.mckenziemgmt.com
This issue is sponsored in part by:
McKenzie Management and Associates -
A full service, in-office dental
management consulting company specializing in the business,
clinical,
and hygiene areas of practices nationwide. Their clients
include thousands of dental practices
in over 40 states throughout the U.S. Sally McKenzie,
President founded the company in 1980.
You can find McKenzie Management at http://www.mckenziemgmt.com
More than 30,000 healthcare practices
nationwide use CareCredit as an alternative means of
helping
their patients finance treatment. You can find CareCredit at
http://www.carecredit.com
is a full service lab providing fixed
restorations that combine science,
precision and artistry. Clients can expect the best
laboratory work possible, delivered in a
timely manner. Call David French at (800) 336-3053 or visit
their web site at http://www.burbdental.com
Lares Research assures the successful
integration of its PocketPro Laser and Laser
SoftCare™ into your practice through the industry's
most complete clinical training
and support system. To learn more about the tremendous
benefits to your patients
and your practice by including the Lares PocketPro laser and
Laser SoftCare into your
treatment capabilities, visit us at http://www.laresdental.com/products/lsc/default.asp
or
call and schedule an educational presentation by calling
800-347-3289, ext 1.
Finances, via lease or loan, dental
and office equipment, leasehold improvements, working
capital and supply contracts at fixed competitive rates,
with no points, variables or hidden fees.
HPSC
also offers a variety of
financing programs to dental professionals seeking to set
up,
expand, buy into, or acquire a practice. Since 1975, we have
financed over 100.000
healthcare professionals and have funded a great many who
purchased existing
practices. http://www.hpsc.com/
INFORMS:
Allow InForms to participate in your
successful practice by becoming the "ONE
STOP SOURCE" for your front office needs.
We carry a full range of products including
- recall and appointment cards
- registration forms
- exam forms
- statements and envelopes
- folders
- labels
We at InForms are proud of our
Customer Service. If we do not carry the
product you need, our customer service staff will gladly
help you find it
(even if that means referring you to another source!) Call
us at 1-800-722-4884
or email us today to receive your catalog.
Is your practice operating at peak performance? Take this test to find out.
Twelve months free financing! Ninety
days same as cash! Consumers love
special offers and they are willing to plunk down the money
for services and
products they want and need when the price is right. While
financing
gimmicks like those screaming at you from the television or
radio may
not be appropriate for your dental practice, providing solid
financing options
for patients is far more than a gimmick. "In fact, treatment
financing through
patient financing companies can help you secure high dollar
treatment plans
and help patients receive the dentistry they have always
wanted and, most
importantly, the care they need," says Sally McKenzie,
founder of
mckenziemgmt.com.
Establishing a relationship with a patient
financing company makes treatment more affordable through
small, monthly payments,
which, in some cases, are interest free.
Payment plans have several advantages:
- They allow the patient to schedule
the number of appointments
needed to complete treatment &endash; not the number of appointments
the patient believes they can afford. - They allow procedures to be
scheduled immediately rather than waiting
until the patient can afford it, which could be &endash; in the patient's mind &endash; never. - They require no down payment.
- They can offer lower and more flexible payments than your office.
- They allow repayment over an extended period.
When participating in patient
financing programs, staff should take time
to understand the benefits provided to the patient and be
able to
explain those benefits clearly. In addition, establishing a
patient-financing
program provides an excellent opportunity to contact
patients that didn't
complete treatment plans because they felt they couldn't
afford them.
A patient financing program also can be used to reduce
existing balances.
Rather than forcing the office to provide seemingly
interminable interest free loans to
patients, the practice is paid immediately and patients have
a payment plan they can handle.
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