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How
To Reward Your Dental Team
by
Sally McKenzie, CMC
Learn when and how to reward your staff. Understand
why saying "thanks"
can mean more than dangling a financial carrot. This
book is full of checklists and questionnaires to help you
determine what rewards are best suited for each of your team
members.
You will understand when to use non-financial versus financial
rewards, when to use group versus individual rewards, plus
how important it is to set performance goals so you know when
to give a reward. You will learn the difference between
rewarding employees for outstanding performance versus paying
them a bonus for simply doing their job.
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| Performance
Measurements
- Book
An
easy and effective method to measure dental employee performance
by
Sally McKenzie, CMC
Rating employee performance is a dreaded task for most dentists.
Now it will be easier for you using objective performance
measurements that are specifically designed for the dental
practice. These extensive, ready-to-use appraisal forms
help you measure an employee's performance based on their:
- Job
description
- Job
performance
- Productivity,
innovation
- Work
ethics
- Cooperation
- Initiative
- Time
management
- Attitude
- Attendance
- And
their ability to follow instructions
Your Performance Measurements kit includes an extensive workbook
with copy-ready appraisal forms and measurement graphs to
use for each employee. In addition, you will learn:
how to determine the number of employees needed for a successful
practice, how to design results-oriented job descriptions
for all business and clinical staff, use performance charting
to objectively measure your employees, and make sound hiring
and firing decisions.
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How
To Hire The Best Employee-
Book & Forms
A
Dentist's Guide to Effective Interviewing
by Sally McKenzie, CMC
Now there is a complete guide to help dentists in hiring new
employees. Chapters include: developing a job
description, advertising, reviewing the resumes, initial telephone
screening, the interview process, the application form, asking
the right questions, testing applicants, and checking references.
The manual includes ads that generate responses, a ready-to-use
application form, over 100 questions designed specifically
for business, hygiene, and clinical assistants positions,
as well as competency tests.
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Maximize
Practice Performance and
Please Understand Me
Understanding
How Personality Types Can Affect Practice Success
by Sally McKenzie, CMC
Problems in dental offices are caused by a breakdown in communications
due to different personality styles. Understanding your
employees' personality traits can help to better match your
staff with the work they are likely to do best.
Based
on the Myers Briggs Temperament Type, each job position in
dentistry, business, clinical and hygiene is discussed as
to which personality types are best suited to fill those positions.
Dentists will learn how their personality affects their ability
to successfully manage the business and its employees.
Included is the book Please Understand Me which provides
the personality test and scoring form.
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