Purchasing a practice is a big step. Ensuring a smooth transition helps protect your investment.

As the "new owner", you want to make sure the practice is going to reach its full potential.

More than likely, you will be acquiring existing employees, systems and protocols. Integrating your philosophy and your vision is best accomplished with the assistance of a professional coach.

McKenzie Management will teach you what it takes to be a CEO. Your personal Consultant/Coach will work closely with you over the course of your first year developing a customized business/action plan, training for your new team and support to keep you on track.

Partnering with McKenzie Management was the best! They helped me get financing for my new practice which included their expertise for my first year. Honestly, I had no idea what I was doing. They helped through the acquisition phase and then after I got the keys they were there to help get the existing staff on board. I knew that gaining the respect of the employees was not going to happen just because I signed their paycheck now. My McKenzie Coach went over all the business operations and developed a plan that enrolled them in the process, opened up the lines of communication and leveled the playing field for me as the "newbie" coming into their world. We had our new plan of action and the first year we increased the production by 23%! I haven't worried one second about paying my loan! I have complete confidence in myself as a business owner thanks to McKenzie Management!

MArKETING

How to market and brand yourself within the community & retain the patient base
Providing samples of brochures and marketing pieces including working closely with designers and printing companies (does not include artwork, design, or printing costs)
Review and guidance with logo creation and web design if not in place
Developing new patient packets
Discovering your niche and understanding your demographics
Demographic Community Overview Report

EMPLoyEES

Inheriting existing employees seamlessly
Inheriting employee benefits and wages
How to train employees
How to conduct a successful employee performance review
How and when to terminate employees
How and when to delegate
Developing job descriptions
Integrating your personnel policy manual

Fees

Setting your fee schedule - when to increase fees
The how, when & why of treatment planning
Comparative Fee Analysis - report detailing the most often performed dental procedures compared to fees compiled for your zip code

Overhead - Expenses

How to measure the overhead in your new practice
How to set up a personal expense sheet and budget
Keeping your costs at industry standards
How to read and understand a profit & loss report
Understanding paying bills and payroll
Understanding bookkeeping software and account set-up

NEW PATIENTS

Assessing new patient protocol
Measuring new patient flow

HyGIENE DEPArTMENT

What to expect from your hygiene department
Days of hygiene needed per week
How to measure the success of your hygiene department
How to have an effective recall system that ensures successful patient retention

SCHEDuLING

Effective scheduling
Cancellations and failures
Confirmations
Production per hour
Maximize clinical efficiency

CASH FLow

Billing procedures
Insurance techniques to maximize patient's benefits
Effective insurance filing procedures
Establishing an effective financial policy that encourages patients to buy-in to the treatment you recommend
Financial arrangement scripts

Clinical

How to develop clinical efficiency with your assistants
The how, when & why of treatment planning
Effective treatment plan presentation

PATIENT RECORDS

Record systems evaluation
Treatment progress documentation
Patient registration information

Telephone

Telephone protocol
Telephone techniques to enhance patient rapport
Telephone voice mail
Telephone features

Technology/Computer Systems

Security and auditing practices
Report generation that will benefit your growth
Internet involvement in systems

Call McKenzie Management 877-777-6151 for more information or e-mail info@mckenziemgmt.com