McKenzie Management Presenter

 

 

     

Carol Tekavec, CDA RDH

 

 

 

 

 

About your presenter

Carol Tekavec, CDA RDH, is a well-known author and lecturer on practice management.  Long considered an expert on records and insurance, her current focus is on the hygiene department and its role in a profitable practice.  She has appeared at seminars throughout the nation for state and local dental societies, dental and hygiene schools, study clubs, and others.  She is a frequent presenter at the nation’s top dental meetings such as the Yankee Dental Congress, the Greater New York, the Chicago Midwinter, the Hinman Dental Meeting, and the ADA Annual Session. 

 

With both practical and clinical experience, she has functioned at the front desk, as a dental assistant, currently still practices hygiene in a private general practice and is Director of Hygiene for McKenzie Management.  She has written over 300 magazine and journal articles, was the columnist on dental insurance for Dental Economics magazine from 1995-2006, and has been listed in Dentistry Today’s Top Clinicians in Continuing Education for over eleven years.  She is a member of the American Dental Hygiene Association and is also a contributor to the McKenzie Management e-Newsletter.

 

Carol’s seminars are brimming in practical information, presented from the standpoint of someone still working in a clinical setting. Dentists, hygienists, and all members of the dental team, can find ideas they can put to work today!

 

 

Seminar Topics

 

• Improving Hygiene Production and Job Satisfaction
• Is it a Prophy, Root Planing, or Perio Maintenance?
  Patients need to know and you need to know how to tell them.

 

Seminar Topic    Improving Hygiene Production and Job Satisfaction

 

This course provides necessary information and tools for the hygiene department to increase production, promote identification of periodontal disease and treatment, identify and promote restorative procedures for patients, and enhance individual hygienists’ job satisfaction.

 

• Awareness and enhancement of appropriate patient care via the hygiene department.
• Improved hygiene production based on proper identification of periodontal disease and treatment.
• Improved office production based on identification of necessary restorative treatment by the hygiene department.
• Language tools to help patients understand and accept necessary treatment.
• A practical approach to the “hygiene appointment”; services, time and scheduling.
• The relationship between appropriate patient care and hygienists’ job satisfaction.

 

This seminar is designed for Dentists, Hygienists, Assistants, and Business Staff, but may be of primary interest to Hygienists.

Seminar length: 3 hours

 

 

Seminar Topic   Is it a Prophy, Root Planing, or Perio Maintenance?
                              Patients need to know and you need to know how to tell them.

 

Management of periodontal patients can be a neglected area in some practices. If an office is just beginning to identify and promote more thorough identification of perio problems;  the dentist, hygienist, and staff may not know the best way to proceed when explaining this change in focus to patients. Even with new patients, it can be a challenge to discuss the differences among these services. Learn what the clinical differences must be, and develop the language tools necessary to get patients “on board”.

 

• When is a prophy appropriate?
• What should be included in a periodontal maintenance procedure?
• What documentation is needed with most benefit plans for perio treatment approval?
• Can we alternate prophys and perio maintenance
• How can we explain our recommendations to patients? (Sample Scripts)

 

This seminar is designed for Dentists, Assistants, Hygienists, and Business Staff.
Seminar length: 3 hours