Dental Management Products
Practice Management
DVD Sally McKenzie Seminar Series
Realizing the Practice's True Potential
How to Become an Exceptional Front Office Employee
California Cruzin' The Team Building Event of the Year 2008
Why is the schedule in a constant state of feast or famine? Why does hygiene production never seem to be what you expect? Why do collections fall short too often? Why do staff issues recur regardless of who passes through the revolving door? Routine systems are costing you tens of thousands of dollars in lost production, hours upon hours in staff inefficiencies, hundreds of patients, and multiple staff headaches. Sally McKenzie will teach you exactly what’s in your daily routine that has you teetering just five steps from system collapse. More importantly, you’ll walk away with practical strategies you and your team can implement immediately to address those issues.
This presentation will address the top 5 systems most likely to collapse:
- Scheduling
- Collections – Cash Flow
- Hygiene Department
- Staffing
- Production
This DVD set is 5 hours in length and provides education for the Dentist, Front Office, Hygienist and Assistant.
| $249 |
Presenters: Sally McKenzie and Belle DuCharme, CDPMA
When you combine excellent dental business skills with already being good at your job... you're unstoppable. Its true. Job knowledge alone won't bring you success. But put your work expertise together with truly effective and success-proven dental business skills and look out... you're headed for the top! This seminar will take you from answering the phones to getting patients to say yes to treatment! How Personalities Affect Practice Success, Powerful Patient Communication Skills, Turn Your Schedule Lines Into Dollar Signs, Surefire Telephone Techniques, Financial Plans That Work, The Basics of Collections: Don't Be Short Changed, Business Etiquette-Professional Polish That Shows
This DVD set is 5 hours in length and provides education for all Front Office Employees |
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| $249 | |
California Cruzin' The Team Building Event of the Year 2008
This 2- day Team Building Event held in San Diego, November 2008 was filled with fun, laughter,
bonding, learning and pure motivation for every member of the team.
| 6 DVD Set, $249 |
This 6 DVD Set includes:
You Said What? Mastering Communications
Nancy Haller, Ph. D.
When communicating, we don't always say what we mean. In the interest of getting along with others, important things are not said. Unfortunately this often ends up causing conflict. To be successful at work and in your personal life, communication skills are essential. In this workshop, you'll identify your own communication style and learn about the barriers to effective communication.
Achieving Peak Performance
Sally McKenzie, CEO McKenzie Management
Learn what it takes to perform consistently on a high level. Find out if your performance is having a positive, negative or no effect on the practice. Sally will show you how to perfect your skills and increase your value to the practice.
Treatment Acceptance Tactics
Belle DuCharme, CDPMA
Securing treatment acceptance for major and even minor cases requires three key elements - communicating clearly and listening carefully, involving the patient, and addressing their issues. Learn significant improvements in securing patient's commitment.
Stand By Your Brand
Karen McCullough, CSP
Find out how you can uncover what makes your practice one in a million and how to inspire and empower your team to BUILD THE BRAND! Karen will teach you how to translate the essence of your brand to your patients and your community. Karen is an award-winning speaker and branding expert who will inspire and empower your team to realize their true potential for excellence.
Business Breakthroughs for the Hygiene Department Team
Angie Stone, RDH BS
A successful hygiene department is a coordinated team effort. Learn how each team member can contribute to retaining patients, reducing holes in the schedule, and maximizing hygiene potential.
Team Bonding & Building
Nancy Haller, PH. D.
Learn the skills that can turn conflict into cooperation and take your practice to a higher level of performance. Discover how your co-workers think, what they fear and why they act as they do. This is a fun, interactive and humorous program that will provide practical, ready-to-use techniques with the people in your office.