Dental Consultant Sally McKenzie, Dental Practice Consultants

McKenzie Management Newsletter Subscriber Survey

1. What practice management software do you use in your practice?
	None - we are not computerized		Practice Works
	ComputerAge		SoftDent
	Dentech		Suzy Dental
	Dentrix		Three Star
	EagleSoft		Easy Dental
	Mogo		Other -

2. How many computer(s) do you have in your dental office?
	1		6-10
	2		10-15
	3		greater than 15
	4		We are planning on expanding in the next 12 months
	5

3. What function(s) of your practice management software do you routinely use?
	Patient billing		Time clock
	Insurance billing		Intra office messaging
	Recalls		Restorative charting
	Treatment Planning		Periodontal charting
	Scheduling		Patient education
	Patient communication		Capture intra-oral images
	Marketing		Digital imaging – digital camera – image manipulation
	Reporting		Digital xrays

4. What team member(s) use the computer system on a daily basis?
	Business coordinator (office manager)		Dentist(s)
	Business assistant(s)		Hygienist(s)
	Chair side assistant(s)

5. What type of internet connection do you have connected to the computer system in your dental practice?
	Dial up		T1 – telephone company
	Cable Modem – cable TV company		None – we have no internet access at our dental office
	DSL – telephone company

6. What other business/professional function(s) are done using your computer system at the office?
	Pay bills		Dental Forums
	Communicate with lab		Track investments
	Communicate with colleagues		Other -

7. Who monitors the growth and health of your dental practice?
	My accountant		Team members
	My financial advisor		My practice management consultant

8. What prompts the owner to “dig deeper” into the numbers of the practice?
	When the accounts receivable go up		When the practice has already been through a slow period
	When the practice grows at an accelerated pace		The owner always knows exactly how each department is doing
	When the practice is entering a slow period