Mastering your schedule to enhancing your verbal skills to measuring system performance are just a few of the various dental business topics that are taught at this two-day Dental Front Office Training program.

The curriculum is focused and directed around YOUR objectives. It is a hands-on learning experience and is available only by scheduled appointment. What makes this approach very effective is the total training focus is on you and your specific training needs. You determine how many team members will be trained and the two days for training that will fit your schedule. Being away from the demands and pressures of the daily dental practice routine, allows you to be completely focused on getting the very most out of your personal, professional development opportunity.

McKenzie Management’s two-day Dental Front Office Training learning experience can take place in Your city or you can visit our new training center in “sunny” Tarpon Springs, Florida.

Curriculum: 2 Days of Eight Hour Training

The descriptions below are just a few of the various dental business topics that are taught at McKenzie Management’s two-day extensive learning experience. This Business Program is designed to provide the knowledge and tools to improve both your performance and the performance of the systems in the practice.


What you will learn:

  • Scheduling objectives
  • Treatment presented/accepted
  • Unscheduled time
  • Monthly measurements
  • Telephone skills
  • Capturing unscheduled treatment
  • Insurance processing
  • Collecting at dismissal
  • Reducing accounts receivable
  • Financial presentations
  • Delinquent accounts
  • Getting patients to return
  • Scripts that get results

Also included:

  • 30 days unlimited follow-up emails with your personal MM coach
  • Curriculum Training Materials

I want to know more!

What our Trainees have to say…

I feel 100% more confident in my position. It will make you see aspects of your position that are crucial for growth.

My understanding of the numbers and what they represent have really given my confidence a boost. I can track and monitor the systems now. The information will never become outdated. You’ll just get better the more you use it.

Before the training, I didn’t have a clue how to make my practice better, but since going through it, there is no place to go except up!