When in Doubt, Go Back to Basics
A new year can bring a sense of bright beginnings and a chance for a fresh start, but it can also bring a sense of uncertainty. After a consequential election, a sense of uncertainty can be more pronounced. What will be the best way to navigate changes that are likely in store for our nation, our practices, and ourselves as individuals?
National changes will likely include modifications in insurance options for persons purchasing on the individual market, but may also affect plans provided by employers. Dental offices who have offered medical plans for employees may find changes in available plans, but on a time-table that is currently not known. Will there still be a requirement for coverage for pre-existing conditions? Will that coverage trigger higher premiums? Will there be a reinstitution of payment caps for chronic or critically ill persons? For dentistry in particular, individual plans under Obamacare guidelines did not typically provide for dental coverage, but expanded Medicaid plans did specify coverage for children. Offices with a contingent of Medicaid patients will need to stay on top of eligibility modifications that may be coming.
One way to face a time of uncertainty is to focus on the basics of our practices and how we approach our profession. The profession of dentistry is one that affects millions of people in a positive way each and every day. Our patients rely on us for the relief of pain, the restoration of function to their teeth and mouths, and the renewal or rebuilding of their appearance. These are no small accomplishments!
In addition, as small business owners, we provide employment to thousands of professional assistants, hygienists, and clerical staff. Their families depend on this employment for income for their present and future needs, as well as their retirement. As has been said many times, small business is the engine of prosperity for the country.
With these incredible strengths in mind, we might effectively prepare for the future and whatever changes may be coming by focusing on these strengths in a “back to basics” approach.
1. Courtesy to Patients is Important!
2. Patient Care and Comfort is Paramount
3. Cleanliness Matters
4. Talk with your Patients
The future is always uncertain, but we know that providing our most excellent care and treatment for patients can be a constant, and a way for us to stay competitive and successful. We can face the future with confidence with this knowledge. When in doubt, go back to basics!
Carol Tekavec RDH is the Director of Hygiene for McKenzie Management. Carol can improve your hygiene department in just one day of training “in your office.” Interested in knowing more about how to improve your hygiene department? Email firstname.lastname@example.org.
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