Winning Against the Odds
I saw the movie Moneyball this week, an Academy Award nominee for Best Picture. Based on the book by Michael Lewis, it's an inspiring story about Billy Beane, the 2002 Manager of the Oakland A's. The team didn't take the World Series Championship that year, but they won 103 games and set the record for the longest winning streak in American League Baseball history with 20 games. The movie is about how they took a cast of undervalued players and created such a winning team.
There are many dental team parallels in the movie, but the most striking (pun intended) revolves around the importance of hiring and developing talent. Hiring is an important investment. The A's accepted the fact that they were a small market team. Rather than compete with the extravagant budget of the New York Yankees, they identified undervalued talent and developed their investment. Leveraging your hiring dollars is more important than ever if you want to position your practice for future profitability. Certainly there are no sure-bet methods to guarantee an applicant will be a peak performer in your practice, but there are ways you can increase the probability of success.
Review Job Descriptions
Standardize Your Interview
Look Beyond the Resume
Be Innovative in your Selection Process
Smart employment practices will ensure a more successful and productive office, better patient service, and new referrals. Challenging the status quo of your hiring process takes time, but the investment will yield large dividends. The pay-off is higher caliber employees who work harder and stay longer…and this ultimately helps you to succeed on a competitive playing field.
Dr. Haller is available for consultation and coaching. If you would like to receive a sample report of the Employee Assessment Test, contact her at firstname.lastname@example.orgInterested in having Dr. Haller speak to your dental society or study club? Click here.
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