Take Your Team to the World Series
The two best teams in baseball are in the World Series – the Boston Red Sox of the American League and the St. Louis Cardinals of the National League. They shared the best record in the regular season - 97 wins and 65 losses – to get to the Fall Classic. Here are some lessons that you can take from these winning teams to hit a home run in your practice.
Know Your Purpose
By defining the core elements of your practice in words, you align your staff. Employees gain clarity. This enables them to make accurate decisions because actions can be compared against the mission statement to assure they are furthering practice interests, or hindering them. Do employees know the purpose of your practice? Ask each one individually. If you have communicated your vision clearly, their answers should be very consistent. If not, schedule time for your team to write a mission statement collectively.
Pick the Best People
Be an Effective Communicator
Clarify Job Responsibilities
Just like a winning coach, let your employees know when they miss a ‘play’. Fairly and respectfully, identify the gaps between expected and actual performance. Involve them in finding solutions. Establish clear behavioral standards, goals and objectives. Help them to improve in areas that need attention. By teaching and training your employees, you enable them to align with your expectations. When each person understands and executes his/her role, it leads to a winning team.
Develop Team Synergy
In addition to staff meetings, schedule time for your team to be together outside the office. Conduct a team retreat that encompasses training with fun activities that unify employees. It will keep your team fresh and motivated to perform.
Be Determined and Tough-Minded
The Red Sox and Cardinals have always based their success on teamwork and chemistry, on a ‘whole-bigger-than-the-sum-of-the-parts’ principle. Both teams are constructed as teams should be - from complementary parts that together outperform. Even more striking (pun intended) is that they're not just playing for the money or the glory. They're playing for each other, for their fans and for their cities. What would you do to have a team like that?
Dr. Nancy Haller is available to coach you and your staff to higher levels of performance. She can be reached at email@example.com.
Dr. Haller provides training for leadership effectiveness, interpersonal communication, conflict management, and team building. If you would like to learn more contact her at firstname.lastname@example.org
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