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  05.26.05 Issue #168

Sally's Mail Bag


Dear Readers,

Last week's article on the ROI for Digital Radiography brought many comments from readers that I would like to share.

At every opportunity I tell my colleagues my own experience (I went digital 2 1/2 years ago when my AT-2000 died, and it was going to cost $2200 to repair it). It was installed 48 hours after I called the sales rep (for PA's) and the Ceph, Pan, TMJ equipment arrived about a week later.

One thing you did not mention in your article, and that is the tremendous diagnostic advantage of digital; first you have instant results and can retake the XR immediately if needed; second, the ability to change contrast and intensity with the move of the mouse provides a thousand times more diagnostic capability than standard film; and of course the size of the image compared to a PA Film. The part of the equation you forgot: the investment in computers/monitors in every operatory. But I have gone completely computerized; no more paper charts, every note is typed into the computer, every XR and Photo included!


I found your email to be very one-sided and simplistic. You left out many considerations including the costs associated with printing digital images, the cost of maintenance policies after the warranty period, the cost of sensor replacement which generally is not fully covered by warranties, the costs associated with disinfection of the sensors and the time associated with both learning and using the software.


Let me add more cost savings to the digital newsletter. Immediate knowledge of retakes needed. So, by the time the doctor sees the x-ray, it's perfect. Procedures that require multiple x-rays (endo) cut visit time by up to 25-30 minutes per endo. Seating an implant or implant impression copying too. I have a list of many more, but the BIG savings is ENORMOUS time savings in appointment length or when things aren't going well, not running late.

The McKenzie Company Seminar & Exhibit Schedule
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Oct. 14 Riverside, CA Riverside Implant Study Group 951-279-7847 TBA Sally McKenzie
Nov. 18-19 Griffin, GA Endo Magic Root Camp 877-478-9748 Top Issues Sally McKenzie
Dec. 1 Cincinnati, OH Cincinnati Dental Society 513-984-3443 Breakdown Sally McKenzie
Dec. 9 Minneapolis, MN Minneapolis District Dental 877-777-6151 TBA Sally McKenzie
* The McKenzie Company will be exhibiting at location


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