8.5.11 Issue #491 info@mckenziemgmt.com 1-877-777-6151 Forward This Newsletter

Self-Sabotage Doesn't Make for a Successful Career
by Sally McKenzie CEO

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That’s it. You’ve had it. Enough is enough. You are not going to put up with this any longer. As soon as you can, you are going to march in and tell the doctor exactly what you think of this place and the “crew” running it… And so begins your not-so-warm welcome to the world of self-sabotage.

We see it time and again. Employee frustration and stress can reach the point where an individual or an entire team has a major blow-up. In many cases, the lack of effective practice systems creates an environment in which problems perpetuate and conflicts fester. Nonetheless, there are those whose behaviors continually have them at odds with others, on the outs with the boss, and often looking for the next job a mere couple of months after starting the one they are in.

So the next time you are ready to let your co-workers or your boss “have it” maybe you should take a good close look in the mirror and consider what have you done to create the situation. Conduct what I call an inventory of self-sabotaging behaviors. Here are my top 4.

#1: Toxic Thinking and Toxic Behaviors
You are the only one who “gets it”- everyone else is clueless. If you were in charge, things would most certainly be different because the backstabbing, incompetent, malicious coworkers would be gone. You’ll show them. You’ll just fire off one of your nasty emails, or you’ll give them the silent treatment, or you will purposefully create some problem or another to make things difficult. Here’s the 411 - the issue isn’t the doctor or the others on staff. Look in the mirror; the problem is you and your toxic thinking and behaviors. You are wallowing in your own venomous wasted energy. Eventually, you will have to change jobs or change your behaviors.

#2: Putting Yourself Before the Patients and the Practice
News flash: The doctor and the practice are not there to serve you. You are there to serve the practice and the patients. Thinking that you don’t have to be polite, courteous, or friendly because you are having a bad day, or you were up all night with a small child, or you were out too late tying it on with your friends is one more in the line of many self-sabotaging behaviors. No one is going to keep you around for long or shower you with praise and raises until you demonstrate that you are capable of doing the job well and with a smile on your face, regardless of how you may be feeling at that particular moment.

#3: Always Having to Prove that You Are Right
Those who have to win at all costs and who repeatedly insist upon being right (often at the expense of other’s contributions and viewpoints) are workplace bullies whose insecurities interfere with the doctor’s ability to move forward on difficult decisions. These are the people who refuse to change the way they do things, even if it will better the practice. These people aren’t speed bumps on the road to success, they are massive barriers that can derail progress indefinitely. At some point, even if it takes a crane, these obstructions need to be removed or they too need to get on the road to positive change. 

#4: Believing that You Are Entitled to Something
“I’ve been here X amount of time and I deserve a raise, or more time off, or the right to stroll in 10 minutes late, maybe a longer lunch, to knock off 15 minutes early…” and the list goes on. We hear it time and again, employees believe that they are entitled to any number of perks and special treatments merely because they have marked another hour, day, week, month, or year on the calendar. It is another in the self-sabotaging behaviors because it is a distraction from what you are really entitled to, and that is the opportunity to do your best for the practice, to help the business grow and succeed. Once you are well on your way to achieving that, then you can discuss how you might earn some of the special perks that go along with being not just an average employee but an exceptional contributor to the team as a whole, which is what I will talk about next week - From Saboteur to Superstar - making sure your efforts get noticed and appropriately rewarded in the practice.

Want more of me? Click here to visit my blog, The Lighter Side, for more Dental Practice Management info.

Interested in speaking to Sally about your practice concerns? Email her at sallymck@mckenziemgmt.com. Interested in having Sally speak to your dental society or study club? Click here.

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