Want a Stronger Team? Follow These Tips
You know every person on your team has the potential to make great contributions to your practice. They’re all intelligent, hardworking people, which is why you hired them in the first place. But for some reason they’re just not meeting your expectations, and instead of helping you succeed, they’re holding your practice back from meeting its full potential.
To build a successful dental practice, you have to surround yourself with strong, motivated team members. If you don’t, I guarantee you your practice will go nowhere fast. But what can you do if your team just isn’t cutting it? Here are a few tips designed to help you build a stronger team, which will increase production numbers and boost your bottom line.
How? Start by creating detailed job descriptions that outline your expectations. Offer regular feedback, both positive and negative, and consider conducting performance reviews to help keep team members on the right track.
Hire the Right People
Don’t Give Out Raises No Matter What
Even if you’re only raising their pay 5% each time, these small increases start to really add up, sending your overhead costs soaring. Not only that, guaranteed raises don’t exactly give your team members much motivation to improve, do they? The way they see it, if you’re giving them a raise they must be doing something right. Why should they work any harder?
Instead of giving out raises just because, explain to your team members when raises can be discussed and under what conditions they will be given. Set clear expectations and goals so they know exactly what it takes to earn more money, and you’ll soon see more motivated employees who do what it takes to meet or even exceed your expectations.
Squash Staff Conflict Before it gets Out of Hand
Remember you don’t have to view staff conflict as a negative. Look at it as an opportunity to improve your practice. Not convinced? Let’s say your hygienist is frustrated because Karen the Scheduling Coordinator isn’t scheduling her to meet production goals. When you talk to Karen, you realize she didn’t know that was an expectation. Now that you’ve identified the problem, you can provide Karen with the training and tools she needs to properly fill out the schedule, making your hygienist happy while also improving production numbers and practice revenues.
Provide Proper Training
Know When to Let Go
Your team can make or break your practice. Follow these tips and you’ll create a strong, dedicated team that’s ready to help your practice reach true success and profitability.
For additional information on this topic and more, visit my blog: The Lighter Side
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