Discover how tens of thousands of dollars never get transferred from your practice management software to your checking account. Learn how lack of systems and accountability contribute to burying your treasure!
You’ve relied on bonus plans to reward your employees for years, but maybe they are not working now. You thought they motivated your employees to excel, but instead team members focus on what they need to do to earn the bonus – and their overall performance actually suffers. Learn how you can recognize employees who put in extra effort by developing a rewards system.
Are revenues starting to level out compared to bank deposits last year? You may not know exactly where the shortcomings are, but making an effort to find out is the first step. Learn where the most common revenue opportunities can be found and increase your income starting today!
How many new patients are lost every month because your business employees are handling new patient calls as routine inquiries rather than potential sales opportunities? If ever there were a perfect occasion to sell the practice and the services offered, it’s when the prospective new patient calls your office. They are interested, ready, and willing to learn more. Learn how to prevent practice growth from tripping over your frontline.
How many minutes did you lose today? Thirty? Sixty? Learn how routine distractions and multiple practice inefficiencies can quickly become time and money wasters. With only so much time in your workday it’s critical that patient time be your priority.
In challenging situations, you may perceive that the team is conveying a positive and helpful demeanor to patients on the phone, but the person the other side of the issue may interpret that behavior completely different. Learn how to eliminate the disconnect between how employees perceive they are handling critical patient calls and the reality patients experience. Learn straightforward and easy steps to significantly improve the practice’s telephone skills.